Privacy Policy for House & Home Protection Group Ltd
Last Updated: Apr 03 2024
Introduction
House & Home Protection Group Ltd ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. It applies to all service users, including those who use our services without visiting our website.
Contact Details
Full name of legal entity: House & Home Protection Group Ltd
Email address: [email protected]
Postal address: T709 479-501 Lea Bridge Road, London, E10 7EB
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer.
- To process and deliver your orders including managing payments, fees, and charges.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To enable you to participate in a prize draw, competition, or complete a survey.
- To improve our website, products/services, marketing, or customer relationships.
- To recommend products or services which may be of interest to you.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict or object to processing, and request data portability.
If you wish to exercise any of the rights set out above, please contact us at [email protected].
Changes to This Policy
We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on this page.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at [email protected].